Frequently Asked Questions

How can I make a deposit?

Head over to the deposit tab in the top-right corner. From here you can browse through your available skins in your inventory.

Why can’t I see my CS:GO Skins?

Make sure you have set your inventory to “public” by clicking https://steamcommunity.com/my/tradeoffers/privacy. If your skins are still not showing in your inventory, they might be in escrow before they appear in your inventory.

How can I withdraw skins?

By going to the ‘withdraw’ section in the top-right corner. Browse our selection of skins and if you have the available balance, click withdraw to receive the skin in exchange for coins.

I was contacted by a member of CSGOLuck staff on Steam?

We DO NOT reach out to any players through Steam. Any messages you receive from players pretending to be from CSGOLuck are likely to be trying to scam you.

Does CSGOLuck have a bet limit?

The maximum bet value for roulette and crash games is 3000 coins and 5000 coins for the rest of games.

Is CSGOLuck provably fair?

All our games are provably fair. After each round we produce a hash key which you can enter to find the round and will also show the previous round, so you can be sure our outcomes are 100% legitimate.